Why AI rollouts fail
Seven ways rollouts stall, the warning signs, and how to rescue one.
Calculating unbillable hours
A step by step method for lost hours and their annual cost.
What to automate first
A ranked shortlist of the jobs most firms should rebuild first.
How long implementation takes
Where the weeks actually go, and what slows projects down.
Choosing a process to automate
Six criteria and a simple scoring method for judging candidates.
How AI consultancy is priced
The pricing models, what drives the fee, and what to ask before signing.
Measuring return on AI
Set a baseline, track the right measures and value saved hours honestly.
A tool is not a process
Why licences on their own rarely change how a firm works.
Data protection and AI
UK GDPR and client confidentiality when AI touches client work.
Getting a team to adopt AI
What gets fee earners using AI every week, not just once.
Writing an AI policy
A practical AI policy structure for a UK business of any size.
Questions to ask an AI consultant
Sixteen questions to put before you sign, and what good answers sound like.
Documenting a process
Map a job as it really runs, with a template you can copy.
Preparing templates
Get your templates ready to be filled automatically.
Reviewing AI output
A reviewer's checklist for AI drafted client work.
Guides
Practical guides for partners and operations leads putting AI to work on real jobs. Start from the job, not the tool: pick one repeating process, work out what its hours cost, rebuild it on your own documents and templates, and measure the change. Each guide covers one step, in plain terms.
Questions people ask
Who are these guides written for?
Directors, finance leads and operations leads at UK businesses of any size, and the teams that run the admin behind them. They assume no technical background. Each one answers a question a decision maker has to settle before spending money on AI.
Where should a firm start if it has read nothing yet?
Read how to calculate unbillable hours, then what to automate first. Together they tell you how big the problem is and which job to tackle. The audit does both for your own firm in about three minutes.
Do the guides recommend particular software?
No. The point running through all of them is that the tool matters less than the process it sits in. Where software choices come up, the guides explain how to judge them rather than naming products.
Which job is costing your firm the most?
Ten questions, about three minutes. You see the hours and the cost before you speak to anyone.